{"id":55,"date":"2013-06-05T17:32:47","date_gmt":"2013-06-05T17:32:47","guid":{"rendered":"http:\/\/www.stc-limited.co.uk\/?page_id=55"},"modified":"2018-03-27T18:25:09","modified_gmt":"2018-03-27T18:25:09","slug":"sales","status":"publish","type":"page","link":"https:\/\/www.stc-limited.co.uk\/?page_id=55","title":{"rendered":"Sales Skills"},"content":{"rendered":"<p><a href=\"https:\/\/www.stc-limited.co.uk\/wp-content\/uploads\/2013\/09\/Sales-Skills-Depositphotos_12767065_xs.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-thumbnail wp-image-183 alignright\" style=\"margin: 10px; border: 5px solid black;\" alt=\"Financial planning consultation\" src=\"https:\/\/www.stc-limited.co.uk\/wp-content\/uploads\/2013\/09\/Sales-Skills-Depositphotos_12767065_xs-150x150.jpg\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.stc-limited.co.uk\/wp-content\/uploads\/2013\/09\/Sales-Skills-Depositphotos_12767065_xs-150x150.jpg 150w, https:\/\/www.stc-limited.co.uk\/wp-content\/uploads\/2013\/09\/Sales-Skills-Depositphotos_12767065_xs-230x230.jpg 230w, https:\/\/www.stc-limited.co.uk\/wp-content\/uploads\/2013\/09\/Sales-Skills-Depositphotos_12767065_xs-80x80.jpg 80w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>We look to\u00a0support and develop the different skills of your sales force\u00a0to help achieve customer interaction and commitment include\u00a0using some of the following techniques:<\/p>\n<ul>\n<li>Welcome and Rapport building<\/li>\n<li>Setting the scene and creating the right image<\/li>\n<li>Product knowledge -Help with your product knowledge. Good knowledge is important in giving confidence and answering customers questions<\/li>\n<li>Communication skills &#8211; understanding the different questioning techniques to open and close your client, and the importance of questioning further where appropriate<\/li>\n<li>Active listening &#8211; what&#8217;s the difference and how does this impact on your clients experience<\/li>\n<li>Handling\u00a0Customer Concerns &#8211; Understanding why they arise and how to manage these<\/li>\n<li>Audio Skills &#8211; Helping you to understand how your tone and pitch can mean different things<\/li>\n<li>Body language &#8211; the non verbal communications and how you can be perceived<\/li>\n<li>Time management &#8211; Don&#8217;t let time run away from you<\/li>\n<li>Customer experience what does this look like and how could it be improved<\/li>\n<li>Gaining Commitment \/ Closing Techniques<\/li>\n<li>Memory techniques to help avoid\u00a0asking the same questions over and over<\/li>\n<li>The service contract &#8211; Ongoing reviews \/\u00a0contact what does this look like<\/li>\n<\/ul>\n<p>By applying\u00a0these techniques can make a difference to both your customers experience and the potential of securing more sales \/contracts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We look to\u00a0support and develop the different skills of your sales force\u00a0to help achieve customer interaction and commitment include\u00a0using some of the following techniques: Welcome and Rapport building Setting the scene and creating the right image Product knowledge -Help with&hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-55","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.stc-limited.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/55","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stc-limited.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stc-limited.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stc-limited.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stc-limited.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=55"}],"version-history":[{"count":11,"href":"https:\/\/www.stc-limited.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/55\/revisions"}],"predecessor-version":[{"id":113,"href":"https:\/\/www.stc-limited.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/55\/revisions\/113"}],"wp:attachment":[{"href":"https:\/\/www.stc-limited.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}